Consent Forms
Privacy Policy
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product and service pricing and availability, may be changed or updated without notice. 18 Spa and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if 18 Spa believes that customer conduct violates applicable law or is harmful to the interests of 18 Spa and its subsidiaries.
Cancellation Policy
We know that your time is valuable to you and ours is too. If an appointment is cancelled with less than 24 hours notice or if an appointment is missed the client is subject to a $40 non-refundable charge. Your business is appreciated and very important to us. We would be happy to reschedule your treatment, just let us know a better time that works for you.
Client Pricing Notice/Surcharge
Beginning July 1, 2023 18 Spa will be implementing a 3.0% credit card surcharge on all transactions paid by credit card. This surcharge will be added onto all transactions paid for by credit card. If paying cash this surcharge will not be assessed. Thank you for your understanding, patronage, and continued support and service.
Refund Policy
At 18 Spa, your complete satisfaction is our first priority. In the unlikely event that you are not satisfied with your purchase, please let us know immediately. Product may be returned within 7 days of purchase with the original sales receipt and can either be exchanged or spa credit provided. Treatments and procedures are non-refundable.